Immediate Satisfaction Questionnaire for even more information!
While navigating ”yiota,” the consumer is asked to fill in specific questions to create his consumer profile. That contributes to creating his consumer image and his relationship with the brand, such as:
- Basic Experience KPIs
- Source of awareness
- Source of influence
- Prior Experience with brand
- Channel / POS
- NPS
Research about:
- Channel / POS
- Delivery
- Sales people
- Product Condition
- Gift
- Overall
- Product Performance
yiota as KPIs
NPS
Demographics
User Status
Experience Questionnaire
For each answer, the application rewards the consumer with points redeemed to participate in daily draws. In this way, the business with registered consumers as customers based on a purchase is informed about their interests, hobbies, and consumer habits. So, they can classify it based on needs and send campaigns (via yiota, email, sms, whatsapp, viber etc.) according to his own needs.
Did You Know?
Parents spend more of their budget online in comparison to non-parents (40% vs. 34%) and spend 75% more time online shopping each week (7 hours vs. 4 hours for non-parents). Parents spend 61% more online than non-parents. (Big Commerce)
